Question 1

What is Broono?

Accepted Answer

Broono makes daily soft-chew supplements for dogs, covering immune and cellular health, joints, calm and mood, and gut and skin. Each formula is built for steady, preventative support rather than a quick fix, and every ingredient is disclosed on the label.

Question 2

Which formula is right for my dog?

Accepted Answer

It depends on your dog's age, breed, and what you want to support. Essential is the daily foundation for any dog over 6 months. Move, Calm, and Prebiotic target joints, mood, and digestion specifically.

Question 3

How do I introduce the routine?

Accepted Answer

Most dogs take to the chew as part of the morning meal from day one. If yours is more cautious, break it in half for the first few days and offer it alongside a familiar treat.

Question 4

Can I give my dog more than one Broono formula at a time?

Accepted Answer

Yes. The formulas are designed to be combined; owners often pair Essential with a targeted formula like Move, Calm, or Prebiotic. If you are stacking more than two formulas, it is worth mentioning it to your vet, particularly for dogs already on prescription medication.

Question 5

What does Essential help with?

Accepted Answer

Essential is the everyday foundation: immune function, cellular and cardiac health, and gut balance in one chew. It is built as a daily baseline for adult dogs rather than a fix for a specific issue.

Question 6

What does Move help with?

Accepted Answer

Move supports joint comfort and mobility. It combines structural cartilage support with ingredients that address inflammation, so it works on both the cause of stiffness and the discomfort it creates.

Question 7

What does Calm help with?

Accepted Answer

Calm supports steadier mood and lower reactivity in dogs who get anxious or wound up, around fireworks, travel, or everyday triggers. It works on the body's own calming pathways rather than sedating your dog.

Question 8

What does Prebiotic help with?

Accepted Answer

Prebiotic supports digestion and stool consistency, and, because gut and skin health are closely linked, it also supports skin comfort. It uses fibre rather than live bacterial strains, which stay stable in a soft chew where probiotics would not survive.

Question 9

Is Broono suitable for my dog?

Accepted Answer

Yes, in most cases. The formulas are calibrated for daily, long-term use in adult and senior dogs, and starting before symptoms appear is a reasonable way to help delay them. If your dog is on prescription medication, check with your vet first.

Question 10

What if my dog does not like it?

Accepted Answer

Try offering it a different way: broken into pieces, crumbled over food, or as a stand-alone reward rather than mixed in. If it still is not landing after that, get in touch and we will help you sort it out; every order is covered by our 30-day guarantee.

Question 11

Can I subscribe and save?

Accepted Answer

Yes. Subscribing delivers your chosen formula on a schedule you set, with savings compared to one-off orders. You can pause, change the delivery frequency, or cancel at any time from your account.

Question 12

How do I pause, change, or cancel my subscription?

Accepted Answer

Manage everything yourself from your subscription account: change the delivery date, adjust frequency, swap formulas, or cancel outright. There is no minimum commitment and no need to contact us to make a change.

Question 13

Can I change or cancel an order after placing it?

Accepted Answer

Reach out as soon as possible after ordering. If the order has not yet shipped, we can usually amend or cancel it; once it has shipped, our returns process applies instead.

Question 14

Where do you ship, and how much does it cost?

Accepted Answer

We ship UK-wide at a flat rate, shown at checkout before you pay.

Question 15

What is your returns policy?

Accepted Answer

Every order is covered by a 30-day satisfaction guarantee: if you are not happy with the routine within 30 days, we will refund you in full, no questions asked. See our refund policy for the complete process.

Question 16

Can Broono be given alongside medication or other supplements?

Accepted Answer

Generally yes. The ingredients are nutritional and botanical rather than pharmaceutical, and are well tolerated alongside most routines. If your dog is already on prescription medication, run any new supplement past your vet first, as a general precaution rather than because of a known interaction.

Question 17

Is Broono safe for puppies?

Accepted Answer

Our formulas are safe for dogs above six months old. For younger puppies, speak to your vet before starting any supplement.

Question 18

Are the ingredients disclosed?

Accepted Answer

Yes. Every ingredient and its role in the formula is listed on the product page and the pack, along with how much of it is actually in each chew, no proprietary blends hiding what is inside.

FAQ

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